Accessibility

• Pages use headings, landmarks and labeled form fields so screen readers can navigate them, and a “skip to main content” link at the top.
• Everything can be used with a keyboard, with a visible focus indicator.
• Text and controls are designed for strong color contrast, and touch targets are large enough to tap.
• Form errors are shown in text and announced, not shown by color alone.
• We have run automated accessibility audits on the site and re-check when we make changes.
• You can always reach a person by phone instead of using a form, chat or calendar.

• Our downloadable PDF guides are not fully tagged for screen readers. If you need a guide in an accessible format, contact us and we will send one.
• The security check on forms and the AI chat assistant are provided with third-party tools that may not work for everyone. Calling us is always an option.
• We may have missed something. If you find a problem, please tell us.

If anything on this site is hard to use, call (904) 209-6664 or email [email protected]. Tell us the page and what happened, and we will respond promptly and work with you to provide the information in a way that works for you.